Imagine being the first florist people think of for funerals, weddings, and big occasions…
The phone rings, messages come in on WhatsApp and Instagram, and every single enquiry is answered — even when you’re in the back making arrangements or out on a delivery.
That’s exactly what our AI system does — it handles the calls, messages, and follow-ups, so you can focus on creating beautiful flowers, not chasing the phone.
Missed call = they ring the next florist
No follow-up = they go elsewhere in future
And that’s just the beginning…
In floristry, one missed call isn’t “just” one bouquet. It can be:
A funeral order worth £500–£1,000+
A wedding package worth £800–£1,500+
A full event order that would have led to repeat business and referrals. Here’s the reality:
No answer = no quote, they order from your competitors
No follow-ups = they forget you exist
Let’s do some tiny maths:
Miss just 1 big funeral or wedding order per month
Average order value: £500–£1,500
That’s £6,000–£18,000 per year gone
Add in smaller missed orders, last-minute sympathy flowers, corporate events, and repeat customers you never captured…
💸 It’s very easy to be losing £30,000+ per year without even knowing it! Our AI stops that.
Answer every call — even when you’re busy, closed, or on a delivery
Handle funeral and wedding enquiries automatically
Give instant quotes or capture details for call-backs
Reply to messages on Facebook, Instagram, WhatsApp, and your website
Book consultations and delivery slots into your calendar
Follow up with people who enquired but didn’t book
Request 5-star Google reviews after every order
All while you’re doing what you do best: creating stunning arrangements and supporting your customers.
High-street florists with a busy shop
Wedding & event florists
Florists who work closely with funeral directors
Studio-based florists who are often “in the back” designing
Garden centres & gift shops with a flower section
If you ever find yourself thinking, “I wonder how many calls I’ve missed today… this is built for you.
Your AI answers phone calls 24/7 — calmly, consistently, and professionally. It can handle questions like:
“Can you deliver a casket spray tomorrow morning?” “What’s your price for a full wedding package?” “Can you do flowers for a funeral this Friday at 10am?” “Do you deliver to X Area and what’s the charge?” “Can we book a consultation to talk about our wedding flowers?”
The AI can either:
Give prices and availability directly (if you want it to), or
Capture the person’s details (name, number, email, date, budget, occasion) so you can call them back and close the sale.
It also responds on:
🌐 Your website chat
💬 Facebook & Instagram DMs
📱 WhatsApp messages
So whether someone finds you through a Google search, social media, or a funeral director’s recommendation…
👉 They’re never left hanging.
Your system can:
Let people book wedding or funeral consultations online 24/7
Block out delivery slots so you never double-book
Send automatic appointment confirmations & reminders
Allow easy rescheduling if plans change
Track every enquiry, order, and event in one place
No more:
Scrappy paper diaries
Missed voicemails
“I’ll call them back later” (and then forgetting)
Everything is organised, searchable, and automated.
Once someone has trusted you with something as important as a funeral or wedding, they’re very likely to come back again — if you stay in touch.
Your AI system can automatically:
Send “Thank you for your order” messages after funerals & weddings
Run soft, caring check-ins like:
“Just a little note to say we hope everything went beautifully on the day. If you ever need flowers again, we’d be honoured to help.”
Ask for 5-star Google reviews from happy customers
Send birthday, anniversary & special date reminders
Run “We miss you” campaigns to bring back old customers
⭐ Happy customers are pushed to Google for public reviews
⚠️ Unhappy customers are invited to private feedback, so you can fix issues and they dont damage your reputation.
Enjoy
20% OFF on your order!
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